Migroo's tools for other visa types are coming soon.
We're expanding to cover more visas in early 2026, from parent visas to skilled visas.
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Effective date: 24 November 2025 (Version 1.0)
Company: Migroo Pty Ltd (ABN 17 686 506 918)
Business address: Level 3 / 21 William Street, Balaclava VIC 3183, Australia
Migroo is an Australian-based technology platform that helps people prepare, review, and organise their visa application materials.
Our tools include digital guides, smart templates, AI-powered review systems, and automatic form generation.
Migroo is not a law firm and does not provide immigration or legal advice.
All information, templates, and AI outputs are for information and preparation purposes only and are not a substitute for professional advice.
If you need personalised immigration advice, you should consult a Registered Migration Agent or Australian legal practitioner.
By creating an account or using Migroo’s website or tools, you agree to follow these Terms.
If you don’t agree, please don’t use the platform.
You must:
Migroo may update or improve the platform at any time. Where possible, we’ll give notice of significant changes.
Migroo currently offers:
AI results are generated automatically and should not be relied upon as advice. You are responsible for checking all outputs before submitting them to any authority.
Some Migroo products are free; others are paid. Prices are shown in AUD and include GST (where applicable).
Payments are processed securely through our third-party payment partner (Stripe).
By purchasing a paid product, you authorise Migroo to charge your selected payment method for the listed amount.
Because our tools are digital and instantly delivered, all sales are final unless required otherwise by Australian Consumer Law.
If something doesn’t work as expected, please reach out to info@migroo.com.au and we’ll do our best to fix or refund where appropriate.
Migroo is designed around privacy and data minimisation.
We do not permanently store any uploaded materials (such as relationship statements or forms) unless you explicitly consent for Migroo to retain anonymised versions for research or product-improvement purposes.
If you choose to share materials:
Migroo may collect limited metadata (like usage patterns or performance metrics) to improve functionality, but we never sell or share your personal data with advertisers or third parties for profit.
For more details, please read our Privacy Policy.
All content, features, design, and code on Migroo are the property of Migroo Pty Ltd.
You may use our tools and materials for your personal use only.
You may not reproduce, resell, or republish Migroo content or outputs without written permission.
While we take care to ensure quality, Migroo’s AI tools use automated models that may make mistakes or oversimplify information.
We do not guarantee that any AI output or template is accurate, complete, or up to date.
Use Migroo’s results as guidance only, and always double-check with the official immi.homeaffairs.gov.au website or a qualified professional before submitting your application.
To the maximum extent permitted by law:
Nothing in these Terms limits any rights you have under Australian Consumer Law.
Because Migroo provides digital tools, downloadable templates, instant-access guides, and automated AI review services, all purchases are non-refundable once the product has been accessed, downloaded, or used.
By purchasing a Migroo product, you acknowledge that:
Accordingly, Migroo does not offer refunds, except where required under the Australian Consumer Law (ACL).
If a product is not functioning as described, or if there is a major issue affecting your ability to access the service, please contact info@migroo.com.au so we can assist or provide a remedy consistent with the ACL.
This clause does not limit any rights you may have under the ACL.
We use strong encryption, secure servers, and regular testing to protect user data.
However, no online service can be completely risk-free. By using Migroo, you accept the inherent security risks of using digital platforms.
You can delete your account at any time.
Migroo may suspend or close accounts that breach these Terms or misuse the platform.
These Terms are governed by the laws of the State of Victoria and the Commonwealth of Australia.
Any disputes will be resolved in the courts of Victoria.
Questions or feedback?
info@migroo.com.au
Level 3 / 21 William Street, Balaclava VIC 3183 Australia.
We may update these Terms from time to time.
The latest version will always be posted on our website, and continued use means you accept the updated version.
Acknowledgment of Country
We acknowledge the Aboriginal people as the Traditional Owners of this land and we pay our respects to Elders past and present