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Effective date: 2 April 2026 (Version 2.0)
Company: Migroo Pty Ltd
Business address: Level 3 / 21 William Street, Balaclava VIC 3183, Australia
By accessing or using the Migroo website or platform, you agree to these Terms & Conditions.
Migroo is an educational technology platform that provides resources, templates, and structured workflows to help you prepare your own visa application.
Migroo:
Migroo is not a Registered Migration Agent within the meaning of the Migration Act 1958 (Cth).
All content and tools are provided for general informational and self-preparation purposes only.
By creating an account, purchasing a product, or using Migroo’s platform, you agree to comply with these Terms.
If you do not agree, you must not use Migroo.
You must:
You must not:
Migroo may update, modify, or improve the platform at any time.
Migroo provides:
Migroo does not:
You remain solely responsible for your application.
Migroo is designed for independent, DIY visa preparation.
By using the platform, you acknowledge that:
Migroo is not responsible for decisions made based on platform content.
Some Migroo products are free, while others are paid.
Because Migroo provides digital, instantly accessible products, purchases are generally non-refundable, except where required under the Australian Consumer Law (ACL).
Once a product has been accessed or delivered, refunds are not provided unless required by law.
If a product is faulty, not as described, or inaccessible, please contact info@migroo.com.au and we will provide a remedy in accordance with the ACL.
Nothing in these Terms limits your rights under the ACL.
Your use of Migroo is subject to our Privacy Policy, which explains how we collect, use, and store personal information.
https://migroo.com.au/legal/privacy-policy
All content, materials, and platform features are owned by Migroo Pty Ltd.
You may use Migroo for personal use only.
You must not reproduce, distribute, or commercially exploit any part of the platform without written permission.
While Migroo aims to provide clear and helpful educational information:
You must verify all information independently, including via official sources such as the Department of Home Affairs.
To the maximum extent permitted by law:
This includes reliance on:
Nothing in these Terms excludes rights under the Australian Consumer Law.
Migroo uses reasonable technical and organisational measures to protect data.
However, no system is completely secure. By using the platform, you accept the inherent risks of online services.
You may stop using Migroo at any time.
Migroo may suspend or terminate access if you breach these Terms or misuse the platform.
These Terms are governed by the laws of the State of Victoria, Australia.
You submit to the exclusive jurisdiction of the courts of Victoria.
Migroo may update these Terms from time to time.
The latest version will always be published on the website. Continued use of the platform constitutes acceptance of the updated Terms.
For questions or support:
info@migroo.com.au
Acknowledgment of Country
We acknowledge the Aboriginal people as the Traditional Owners of this land and we pay our respects to Elders past and present
Migroo is temporarily unavailable while we make some updates. Thanks for your patience.